Friday, May 3, 2013

Tools & Applications To Create Own Website



CIPL (Corporate Infocom), an IT entrepreneurship based company focusing on simplifying technology introduces applications and tools to enable customers create their own websites/e-commerce portals.

CIPL has introduced user friendly application and tools in order to assist the aspiring web builders. These applications can be used by people from different verticals and across industries. The content available in the training manual is easy to understand and implement practically.

Rahul Walia, Chairman, Corporate Infocom says “We endeavor to create one such platform where we give opportunity to people who aspire to create their own web site economically and easily in today’s scenario where you need to on the web to create your identity”.

Highlights of the tools and applications:
· 100 template designs
· Customizable menus and support form fields
· Training manual
· Personal administrative support
· Web building tools such as soholaunch pro edition and template express for easy website designing
· Tips to increase website ranking
· Domain name and web

CIPL also deals in providing SEO training, online learning courses, mobile building course and complete domain and hosting package for newbies.

Yogi’s SaaS platform will drive innovation



iYogi a global provider of software and technical support services has launched a cloud based solution that drives service innovation through support automation and customer experience management.  With iYogi’s ‘Digital Services Cloud’ (DSC), telecom companies, OEM’s, technology retailers and BPO companies can address new opportunities and generate revenue, while enhancing customer experience and reducing costs. 

“Digital Service Cloud has a proven capability to increase customer lifetime and value, and can generate operating income between US$15 and $20 for every customer interaction. By using Digital Service Cloud telcos, technology retailers, OEMs and global service providers or BPO companies can not only use support as a channel for new revenues, but also expand their business by adding tech support services, the market for which is estimated at US$100 billion globally and at least Rs 20,000 crore in India.” said Uday Challu, CEO and Co-founder of iYogi.

“Since Digital Service Cloud is a SaaS solution, it’s very easy for any organization to integrate it with its existing contact centre infrastructure. It’s highly scalable and secure, and can help companies transform the customer support process, and their business. Service innovation built into the platform puts the end customer in control of how and when they want to access support,” he added.

iYogi has more than 2.5 million users, and has serviced more than 13 million technical support incidents in the last six years. At 93% the company’s customer satisfaction rates are among the highest in the industry. Digital Service Cloud is what lies at the core of the iYogi service offering, and now the company is offering it to other companies as a hosted solution.

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